Effective date: February 24, 2020
Ok Away (“us”, “we”, or “our”) operates the https://www.okaway.co website and the Ok Away mobile application (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service means the https://www.okaway.co website and the Ok Away mobile application operated by Ok Away
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Parent birth parent or legal guardian of a Child
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Age, gender, Nationality
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Tracking Cookies Data
Cookies are files with a small amount of data, that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Ok Away uses Facebook remarketing through the use of the Facebook Conversion Tracking Pixel. This tool allows us to follow the actions of visitors that have been redirected to our website after clicking on a Facebook Advertisement. We are then able to efficiently monitor our ads for statistical purposes. Ok Away can not personally identify you from this data. However, Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes.
If you would like to revoke your Facebook permissions please go to https://www.facebook.com/ads/website_custom_audiences/
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may use and store information about your location (“Location Data”). We use this data to provide accurate features of our Service such as users location, local time, place and itinerary alerts, inactivity alerts, location specific travel warnings and missing traveler alerts. We also store this information to improve our Service.
Once you have created an account you have the option to label places and itinerary locations such as home, work, Accommodation, Airport to help better identify these places and to provide alerts when family or friends leave these locations.
We collect your geo-location information through your device IP address, Bluetooth, wifi and GPS coordinates available through your mobile phone. This information is collected to provide you with our features and functionality of our service.
Use of Data
Ok Away uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, newsletters, special offers, marketing, promotional materials and general information about other goods, services and events that we offer. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
- To share de-identified information with third parties
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
Ok Away may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it is not overridden by your rights
- To comply with the law
Retention of Data
Ok Away will also retain Usage Data for internal analysis purposes and for purposes disclosed within this policy.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States of America and process it there.
Disclosure of Data
Ok Away may share your personal information with third parties outside the company such as;
- Friends and family you follow through Ok Away who can view your name, location and travel insurance details if listed.
- Any content you voluntarily post to our website or social media pages will be available to the public. We may publically share these reviews or comments on our website, app or through link to third party websites.
Third Party Business Partners
We may share your personal information with third party business partners, vendors or consultants who perform services on our behalf such as accounting, technical, analytical, managerial and marketing services.
Disclosure for Law Enforcement
Under certain circumstances, Ok Away may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Ok Away may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Ok Away
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
- To assist in an official investigation of your disappearance
We share your information with third parties in a form that does not identify you directly. These third parties may use the de-identified information for any purpose.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Choices with your information
You may choose not to submit personal information through the Service, in which case Ok Away may not be able to provide its Service to you.
You may edit your account information or change your password at any time by logging into your account.
You can control alerts sent through the app via account settings and can turn these on and off at any time.
At any time you may choose to turn off location tracking through the Account Settings or your phone set, although this may affect the Service we provide to you.
Ok Away will retain your information as long as your account is active. To cancel your account please contact us at email@example.com
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Ok Away aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you on email firstname.lastname@example.org
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Ok Away relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy
Firebase is an analytics service provided by Google Inc.
We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245
For more information on what type of information Firebase collects, please visit the Google Privacy Terms web page: https://policies.google.com/privacy
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service although aimed at local and international travellers, also allows parents and families to keep track of their children on mobile devices while traveling locally to places such as school, sporting venues and the like. This is possible if a Parent has added a child on their family account.
However, we do not use or share personal information collected from accounts of children under 13 for marketing or advertising purposes, or permit third party partners to collect and use such information for advertising purposes.
If you are a parent or guardian and you believe we may have inadvertently collected information about your Child without your consent, please contact us at email@example.com
The Parent may also contact us to review or delete any personal information we have collected from the child, or any future information, or for questions about their Children’s account at firstname.lastname@example.org
If you are under 18 and want to remove your name or comments from our publicly displayed content please contact us.